A working AI assistant on your site or in your support flow, built on proven platforms in weeks, not a six-figure custom project. Scoped to one job, measured against one number.
Each build targets a single KPI and ships as a fixed-scope engagement. Most arrive pre-scoped from an audit, so you build the one that actually pays back first.
Deflects routine support tickets (FAQ, order status, returns) on a proven platform, with clean handover to a human. KPI: percentage of tickets handled without a person.
Captures leads and answers product questions, conversion-oriented. KPI: leads captured and conversion lift.
Takes actions, not just answers: checks a calendar, books, updates the CRM. KPI: process steps automated.
An internal assistant trained on your own documents (RAG), private to the company. KPI: time saved on internal lookups.
A fixed-scope engagement: one bot, one defined job, one measurable result. We map the target, build and train on a proven platform, wire the integrations, pilot on a contained set, measure, and tune before widening.
Attributed results from published studies and other companies, what the approach is built for, not MetaGem's own results.
A peer-reviewed micro-enterprise study saw average response time drop around 46% and satisfaction rise after a modest support-assistant build.
SME benchmarks show well-built assistants deflecting a third to nearly half of routine tickets and cutting first-response time by 50–82%.
Shoppers who engage in a chat convert at roughly four times the rate of those who do not, so a sales bot doubles as a revenue surface.
A detailed, problem-first walkthrough of the most common build and what is realistic at SME scale.
Request a call. We will pick the one bot worth building first and define the number it should move.
Request a callProven platforms · fixed price · DSGVO-native · you own it
